Privacy Policy

Account data: name, email and authentication credentials.

Broker connection data: account identifiers, authorisation tokens and operational metadata returned by the broker (balance, equity, trade history linked to your account).

Usage data: pages visited, in-app actions, technical logs, IP address, device and language.

Support data: ticket content and messages you send.

Contract performance: creating and maintaining your account, connecting brokers, running strategy subscriptions, processing billing and providing support.

Legal and regulatory compliance: record keeping, fraud prevention and responses to authorities.

Legitimate interest: information security, abuse prevention, product improvement and performance measurement.

Consent: marketing communications where applicable, revocable at any time.

We share data only with processors needed to deliver the service: cloud infrastructure and database providers, brokers and identity providers you connect, payment processors and support tools.

We do not sell personal data. Disclosure to authorities occurs only under legal obligation or court order.

Some providers may process data outside your country. In such cases we apply appropriate contractual safeguards to maintain an adequate level of protection.

We apply technical and organisational measures such as encryption in transit, role-based access control, row-level security policies in the database and audit logging. No system is fully immune to incidents; we will notify data subjects and authorities where legally required.

Data is kept for as long as necessary for the stated purposes and for statutory retention periods, then deleted or anonymised.

You may request confirmation of processing, access, correction, anonymisation, portability, information about sharing, withdrawal of consent and deletion, within legal limits.

Requests: suporte@copystradeai.com. We respond within statutory deadlines.

We use local storage and essential cookies for authentication, language preference and session security, plus analytics cookies where permitted. You can manage them in your browser settings.

The Platform is not intended for people under 18 and we do not knowingly collect their data.

For questions about personal data, please open a ticket through the Platform support system.